Frequently Asked Questions
Get answers to common questions about Rachiele custom sinks, from design to functionality!
Frequently Asked Questions
Discover our best-selling custom kitchen sinks crafted for elegance, durability, and timeless appeal.
Do I need a grid on the bottom of my sink?
Not in a Rachiele® sink! We eliminate the need for cumbersome, bacteria-laden bottom grids. Traditionally, grids are used to protect the sink floor from scratches. Our bronze, copper, and brass sinks develop a living patina that naturally hides scratches and scuff marks. Our Millennia™ stainless steel is crafted to conceal both scratches and water marks, while our exclusive hand-finished 316L surgical-grade stainless steel resists visible wear. And if you ever want your stainless steel sink to look brand new, restoring it is quick and easy—watch this video to see how.
Why not simply make an undermount sink that matches the shape of the double
In most cases, replicating the shape of a double-bowl sink as an undermount requires a completely custom design where the bottom of the sink is a separate piece from the sides. Additionally, the flange must also be a separate component. This level of customization demands extremely precise measurements on both your end and ours, along with significantly more welding and finishing time.
Ultimately, this results in a very expensive sink that, in my opinion, doesn’t offer nearly the same functional value as a workstation sink. It’s also important to note that workstation sinks cannot be made with curved sides, limiting the feasibility of this approach.
What is the lead time for your custom sinks?
Our lead time is flexible to fit your project timeline. Clients usually need their sinks in 2 to 9 months. After an order, we schedule it to optimize delivery time to meet your needs. Due to delays in construction, our current clients often ask to move their completion dates forward, opening opportunities for earlier completion dates. It is always best to order as soon as you can. We aim to meet your schedule, so let's discuss your specific needs to make sure your custom sink is ready when you want it. If you are unsure of when you might need your sink, try to have the sink delivered just prior to cabinetry delivery.
What payment options are available?
We accept all major credit cards and can arrange for wire transfers.

What makes Rachiele Custom Sinks a Better Sink Investment?
Discover Benefits You Simply Won’t Find Anywhere Else
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Truly Custom Sinks – Designed one-on-one with Dino Rachiele to ensure unmatched comfort, efficiency, and function based on how you cook and live in your kitchen.
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Premium Accessories with Purpose – Each accessory is designed for performance, not profit—backed by a lifetime transferable warranty. That’s nearly unheard of in this industry and speaks volumes about our commitment to lasting quality.
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Exclusive Workstation Functionality – Our patented designs are the only ones that allow half-sheet pans and steam oven trays to fit both across the top tier and within the basin, in the same orientation—with a full 18" of usable width.
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Unmatched Reputation – 25 years of 100% 5-star reviews on Google and Houzz.com. No paid influencers. No gimmicks. Just delighted customers.
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Referral-Driven, Not Ad-Driven – We’ve built our business on repeat clients and referrals, not marketing campaigns. That says more than any ad ever could.
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Worry-Free Guarantee – Every sink includes a lifetime transferable warranty and a $300 money-back guarantee if you’re not blown away by the quality.
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Direct Access to the Owner – Call anytime—yes, even weekends. Dino answers the phone himself.
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Expertise that Matters – With over 22 years as a kitchen designer and decades as a passionate home cook, Dino designs sinks from experience, not from a CAD program.
